FAQ

This page provides help with the most common questions about our studio.

Payment

All prices on our website are in Canadian dollars.

We accept Visa, Master Card, American Express and PayPal.

USA and international residents are not subject to Canadian taxes and are responsible for custom duties and taxes.

Shipping

Our art prints are made to order and are usually shipped within 3 to 5 business days.

We offer a $10 flat shipping rate for Canada and the USA, and a $15 flat shipping rate for other countries.

Shipping is free for orders above $200.

We use Purolator or UPS, which both provide reliable, fast and trackable shipping services.

Delivery time takes approximately 1 to 7 business days for Canada and the USA, and 3 to 12 business days for other countries.

Fees incurred from rejected or returned packages will be the responsibility of the customer.

Return

For a return, customers must contact us by email within 10 days of receiving their order.

We will provide instructions, as well as an authorization number to be included with the returned shipment.

Customers will be responsible for any shipping fees, custom duties and taxes associated with the return.

Perfect original condition of the print and packaging, as well as the original receipt, are required for any return.

Prints purchased on sale are final sale.